Diagnostic Service Form

To better help us determine the best solution for your inquiry, please complete this form. You may fax your completed form to: Technical Support at 415-526-2787, or email to: techsupport@spectrawatermakers.com

* Name:
Address:
* City:   * State / Province / Region: 
Zip / Postal code:   Country: 
* Phone#:   FAX#: 
* Email:
Date:
 
Product Information:
Model/Product:
Date Purchased:
Serial Number:
Auto Salinity Serial #:
System Voltage:
System Installed By:
Current Boat Location:
Complete Current Shipping Information:
 
For Prompt Reply, Please Complete The Following Questions:
Age of Pre-Filters:
Age of System:
Pressure w/1 Pump:
Pressure w/both Pumps:
Cut-out PSI Pump 1:
Cut-out PSI Pump 2:
Product H2O Salinity:
Hand Held Tester Calibrated (yes/no):
Volts © Pump 1:
Volts © Pump 2:
GPH Product 1 Pump:
GPH Product Both Pumps:
Location of Inlet Connection:
Location Brine Connection:
Has Salinity Probe Been Cleaned:
Current H20 Temperature:
Was System Working Properly Before:
If Yes, For How Long:
Date System Cleaned/Picked Last:
Was Pressure Relief Valve Off:
Please indicate additional Service History/Notes:
 
Please Describe The Problem:

  * NOTE: Required Fields!

Thank you for completing this form. This information will be reviewed by our technician who will contact you with instructions. Please do not return your unit until you receive a RMA number from Spectra. Please reference this number with your return.

Support - Request Information - Dealer List